To offer industry leading medical engineering, management, maintenance and supplies solutions to our clients through designing world-class healthcare facilities and innovative medical equipment planning.

Exploring the best way of combining our client’s expectations and our expertise to provide outstanding value by:
1. Providing reliable and professional medical engineering consultancy services.
2. Forge mutually beneficial and lasting relationships with our clients and partners.
3. Create value for customers to earn their lifetime loyalty.
4. Develop our staff to deliver the highest quality service.
5. Supplying the best-quality medical products by cooperating with reputable brands.
6. Creating custom financing solutions for our clients.

We’re committed to a set of values which formulate everything we do, from our ongoing relationships
with customers and partners to our daily interactions among our team, we are committed to:
1. Be an integral member of society: sharing common values, and proposing new values and being
committed to the social and economic development of Rwanda through our business activities.
2. Customer satisfaction: focus on our customer’s needs, offering smart solutions that completely fit
in their needs, ensuring the best quality, appropriate level of technology and cost efficiency.
3. Delivering full technical support to our customer and building long-term relationships with a mutual respect.
4. Developing a competent and talented team through hiring skillful individuals, providing employees
with a working environment that stimulates innovation, diversity, teamwork, learning and adopting a continuous development program.
5. Providing our clients with services and products that comply with the highest standards of quality.
6. Grow steadily and profitably

RAFEEF is keen on building a team that stimulates innovation, diversity, teamwork, learning and adopting a continuous development program. Our Continuous Professional Developmental (CPD) strategy focuses on building capacity to enhance productivity while maintaining quality of service at minimal costs.